We want you to feel welcome and comfortable, whether this is your first time seeing a physical therapist or not. During your visit, you will get one-on-one attention from your therapist the whole time.
Arrive Early
Please come 30 minutes early if you haven’t filled out your paperwork yet. Bring a photo ID, your current insurance card, a list of your medications, any referrals, and surgery or imaging reports.
Late Arrival Policy
It’s important to be on time for your appointment. If you are late, you may need to reschedule and could be charged a fee.
What To Wear
Wear clothes that are easy to move in, like shorts and a t-shirt or tank top. We have gowns if you need them.
No-Shoes Clinic
We are a no-shoes clinic! You can wear non-slip socks, or if you feel more comfortable in shoes, we can provide paper booties. You can also bring house shoes if you prefer.
Dogs On Site
Our clinic welcomes dogs! Some patients bring their therapy dogs with them, and dogs come into the treatment rooms with the physical therapists. If you are allergic to dogs or are afraid of them, let us know before your visit. We clean the clinic often and keep windows open with HEPA filters running to make sure the air is fresh.
Bad Weather Policy
Your treatment is important! In bad weather, we will do our best to continue your care. This could mean keeping your appointment in the clinic or switching to telehealth.
The clinic will stay open during regular hours unless severe weather makes it impossible. If that happens, we’ll contact you to reschedule or set up a telehealth session instead.
The clinic will stay open during regular hours unless severe weather makes it impossible. If that happens, we’ll contact you to reschedule or set up a telehealth session instead.
Gym Policy
Our gym is shoes-free for hygiene reasons. Please bring "gym-only" shoes to work out in, or be prepared to exercise without shoes at your own risk.